KUKIRIN Customer Support
How Can We Help?
Contact our team about products, orders, delivery, returns, refunds, warranty assistance or after-sales support.
Orders & Delivery
Please include your order number and delivery destination.
Product & Warranty
Include photos, video or the product serial number when relevant.
Returns & Refunds
Contact us before sending any product back.
Contact KUKIRIN Official Store
Send your order number and a brief description of your request. Our support team will provide the appropriate next steps.
Email
support@kukirinmobility.com
Phone
+86 173 3529 3333
Support Hours
Monday–Friday, 09:00–18:00 CET/CEST
Emails are normally answered within 1 business day.
Returning a product?
Contact us first. We will confirm the correct return instructions and destination. See our Return & Refund Policy.
Contact us first. We will confirm the correct return instructions and destination. See our Return & Refund Policy.
Support on this page is for orders placed directly through
kukirinmobility.com. For marketplace or third-party purchases,
please contact the seller shown on the order confirmation.
See our Legal Notice for website operator information.